Who we are

Thank you for visiting Shopelor, an e-commerce platform based in Bangladesh. At Shopelor, we are committed to protecting the privacy and security of our users’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website [www.shopelor.com] and any related services.

Information we collect

  • Personal Information: When you create an account or place an order on Shopelor, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment details.
  • Browsing Information: We automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing activity on our website.
  • Cookies: We use cookies and similar tracking technologies to enhance your shopping experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

How we use your information

  • Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.
  • Personalization: We may use your browsing information and purchase history to personalize your shopping experience, recommend products, and tailor marketing communications.
  • Analytics: We analyze user behavior and website performance to improve our products and services, optimize marketing campaigns, and prevent fraud.

Data security

  • We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
  • However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your choices and Rights

  • You may update, correct, or delete your account information at any time by logging into your Shopelor account.
  • You have the right to opt-out of receiving marketing communications from us by following the unsubscribe instructions included in the emails or contacting us directly.
  • You may also disable cookies in your browser settings, although this may affect the functionality of our website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Updates to this privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material updates by posting the revised policy on our website or contacting you directly.

Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [info@shopelor.com].